Have you forgotten your PIN, or do you need to block your card?
BankAxept:
Corporate card with BankAxept can only be used at outlets in Norway that are labelled BankAxept.
Visa:
Corporate card with Visa can be used to buy products and services online or in store, in Norway and abroad. You can use it wherever you want in the world.
If you need to use a card abroad, or to make online purchases, we recommend Corporate card with Visa and/or DNB Corporate Mastercard.
Tips
When you shop using a corporate card with Visa online, you may be asked for the CVV2/CVC2 code along with the card number and expiry date on the card. The code is the last three digits written on the signature strip at the back of your card.
Corporate cards with BankAxept can be used for both deposits and withdrawals
You can limit the card to deposits only by setting the withdrawal limit to NOK 0. It is possible to set this limit for each individual card.
The withdrawal limit of NOK 0 is suitable for businesses that only want their employees to be able to deposit cash into the company’s account. This way the card becomes a deposit-only card.
When ordering a Corporate card with BankAxept you can select deposits only to make it a deposit card.
Would you like another form of making deposits?
Take two cards when travelling
A good piece of advice is to take both a credit card and a debit card with you when travelling. With two cards, you have a back-up if you should be unfortunate enough to lose, misplace or have the other one stolen. Always keep the cards in different places.
Check amounts and invoices
Always check the receipt and total amounts before signing a receipt. Also check invoices against receipts.
In the online bank you can start a chat with an adviser if you’re charged the wrong amount.
For security reasons, your card must be activated before you can start using it.
All Corporate Mastercard cards are activated easily in The Corporate Card app My Corporate Mastercard.
If you have a Corporate Mastercard with personal responsibility, you can also activate the card on your first purchase with a chip and PIN.
Cards with private liability:
Log in to My Corporate Mastercard to apply for a credit limit increase.
Cards with corporate liability:
Send an email to increase your credit limit
NB! The email must be sent by the managing director/procurator. Send email
Cards with private liability:
Use the link to the company’s application form that was sent to the company representative when entering the agreement.*
* If the link to the company’s application form is used, the card applicant will be taken straight to the card application. Please note that if you’re applying for a card from dnb.no, the business must provide company information and sign using BankID/BankID for mobile before the card application is filled out.
Cards with corporate liability:
The application for a card with corporate liability is made entirely by the managing director/procurator.
You can easily get an overview of all your purchases by logging in to Kortadmin (Card admin).
When you’ve ordered a purchasing account, you’ll get access to the following information:
You’ll need this card information to make purchases online.
Please note that the purchase will be verified by Mastercard Identity Check, which is a one-time password you receive by text message to your mobile phone. It’s therefore important that all users have their own card information.
It’s easy to compile the invoices from multiple Purchasing Accounts onto the same invoice. To order this, call us on +47 21 01 50 05.
The invoice comes with 10 days’ payment terms as standard. This gives you interest-free credit for up to 40 days on purchases made at the beginning of the period.
If longer payment terms are needed, an extra 10 days can be applied for at an additional cost.
Card admin is an online portal that gives the company a full overview of their card agreement. The company decides who will have access to the Card Manager (administrator) and can have multiple administrators on an appointment. The card admin is free of charge and will be automatically posted when you apply for the company’s first card.
If you don’t have the company’s Card Administrator, you can apply for this here:
Order access to Kortadmin (Card admin) (PDF)Open the file in a new tab
To switch administrators in the Card Admin, fill out the application form with information about the new administrator. Then send the form to: support@corporatemastercard.no
Here are some of the features you can access when you have cards with corporate responsibility:
If you want to remove an administrator or terminate the Card Administrator agreement, the company can send an email to: support@corporatemastercard.no
Yes, you can choose your own PIN code. New card holders select PINs after they have applied for the card. Information about choosing a PIN can be found either by text message or letter, depending on how you applied for the card.
Existing cardholders can log in to You can download the Corporate Card app under the menu item “Services”. You can block your existing card there and order a new one with the same or new PIN. You can also do the same in the service "My Corporate Mastercard", a web-based service which you will find here.
You can find information about the card in You can download the Corporate Card app and on the web-based service My Corporate Mastercard. Here you’ll get an overview of the balance, the last transactions and invoices, among other things.
If you have any questions about transactions on the card, you can contact DNB Corporate Mastercard customer service, on +47 21 01 50 01 or use email.
If you need to block the card and order a new one, this can be done in You can download the Corporate Card app under the menu item “Services”. Then select "Block and order new card" and follow the instructions. If you just need to block the card, you can call our 24-hour block telephone on +47 21 01 50 40.
If you would like to claim a refund, you can do this here.
Follow the instructions.
You’ll find the PIN in the Corporate Card app. Select “Services” and then “View or unlock your PIN code”. Identify with BankID and see PIN. You can also see the PIN in the “My Corporate Mastercard” service, a web-based service that you will find here.
You’re automatically insured on your travels when more than half of the transport cost has been paid with/charged to your credit card. If you’re also paying for someone you’re travelling together with, the insurance includes up to 3 fellow travellers.
If your card is lost or stolen, you can block it and order a new card in You can download the Corporate Card app. Go to the menu item “Services” and select “Block and order new card”. Follow the instructions.
Block and order a new card can also be done in the service of «My Corporate Mastercard», a website you will find here.
If your card does not work for various reasons, please contact DNB Corporate Mastercard customer service on +47 21 01 50 01.
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