Help with pensions

• You’ll find the pension and personnel insurance portal in the corporate online bank.

  The portal gives an overall view of:

  • pension agreement
  • Invoicing
  • annual costs.
  • Reports

  The portal is available in both English and Norwegian.

• Access to the portal is granted via the form:

  User access (PDF, Norwegian)

  The completed form should be sent by regular post to:
  DNB Livsforsikring AS PO Box 7500 5020 Bergen

  Access can also be given to the managing director, person with signature rights and/or power of procuration registered in Brønnøysund via phone or chat.

• You can easily update the information about your employees by logging in to the portal.

  You can update the FTE fraction or salary in two ways:

  1. Direct update: Recommended for businesses that have few updates during the year, and which don’t have more that 20 updates at once.
  2. Updating with an Excel file: Recommended for businesses that have several updates during the year, and more than 20 updates at once. This method is also suitable for companies that conduct an annual central pay settlement. A standard Excel file is downloaded in the corporate internet bank, changed and then uploaded again in the portal.
  3. File transfer: submitting files from the payroll system. Using a file transfer from the payroll system, DNB receives payroll data by uploading an FNH Industry standard file to the portal. To get started with file transfers, call us on +47 23 02 11 72. You can read more about file transfers in the user guide.

• We have a separate portal guide for pension managers, HR managers or corporate managers.

• You can find the invoice documentation in the inbox in the pension agreement portal.

How to find a bank statement or annual statement, which is an overview of the amount paid to the pension agreement

• Log in with your corporate internet bank user ID.

• Select Other Services on the tab

• Then click Pension and employee insurance

  Administrative agreements

• . Select Reports on the left-hand side of the menu, select the type of report and click Invoice history

• Select desired format and date range

• Enter a desired period

• Click Create report

• Invoices are sent once a month, 14 days before the due date. This applies to AvtaleGiro, EHF invoices and giros.

• The invoice must be paid every month. Then your employees will have the money paid into the pension account.

  The advantage of monthly payments is:

  • Spread the risk – employees are less exposed to fluctuations in the market.
  • Monthly return on deposited money
• Unfortunately it is not possible to change the invoicing period. Monthly invoicing is the only option.

• Management expenses

  These are costs that employers pay for us to manage the money for employees and the company’s deposit and premium fund.

• Administrative expenses

  These are costs you pay for us to manage the agreement you have with us.

All businesses have a contribution and premium fund. When the company makes too many contributions, this is transferred to the contribution and premium fund.

• We will make a transfer to the contribution and premium fund if:

  • you have made extra payments or double payments;
  • you have removed an employee from the agreement retroactively.

• You can easily see a summary of your invoices by logging in to the portal.

• If payment is not received, you will receive two payment reminders after two weeks and six weeks after the original due date.

• If the invoice is still not paid, we will automatically cancel the agreement.