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Welcome to us!

We are here to make your everyday life easier – from the first moment.

DNB Business Woman in telephone

With us, you get everything your business needs, and help is never far away. Whether it’s questions about services, accounts or just a chat about other things you’re unsure of. To give you a good start, we’ve put together several tips to make starting up easier:

  • Answers to frequently asked questions as a new customer
  • Which products and services you get
  • How to get access to the online bank
  • Possibility to book a meeting with start-up adviser

We can’t wait to have you on board!

Only NOK 149 per month – free of charge the first year

Accounts, cards and payments

The monthly price includes a number of payments, annual fee cards.

Three online bank users

Distribute the responsibility. You can give access to three users.

The DNB Regnskap Mini

Banking and accounting in one – seamless bank integration included.

Tips for a good start as a new customer in DNB:

1. Do this before you log in to the online bank for the first time

First time in the online bank? Here is the most important things you need to know!

  • To view your accounts in the online bank, you must have the correct rights. The administrator decides who has access to what.

    If you no see your accounts after logging in, check with your administrator to see if you have access.

    You’ll see who is an administrator on the right of the corporate online bank’s home page.

    Are you an administrator? You can then give yourself and others access. After logging in, go to Administration - Users to see who has access and what they can do.

    If you need more help to add, delete and manage users, you can go to our help page for accounts,

  • Different users in the online bank

    • Administrator – Have full control, can give access to others and manage users.
    • Orderer – Can order products and services for the company.
    • Ordinary user - Has limited access and cannot order products or administer users
  • Accountants

    Authorisation is required to give or receive access to another company’s account. You can choose to give just read-only access, or whether the account can be loaded in another online bank.

    Select Administration in the main menu. Under the Buy and order tab, select Give/Get account authorisation. See video for further explanation.

  • If you need help, just get in touch. We’re here for you!

2. Log in to the online bank

The first thing you should do is log in and familiarise yourself with the online bank.

  • First time you’re logging in to DNB Nettbank (online bank)?

    • You have received an email/message with a user ID. It consists of two letters and five numbers (e.g. TB12345)
    • You start by clicking on “Log in” at the top right of the website or other places on dnb.no.
    • Ienter your user ID and verify yourself with BankID.

    If you already have a corporate customer account:

    • You can choose to have an account entered into the existing online bank.
    • Log in and see if you can find a new account under Administration -> under Account: select rights.
    • If the account is not shown in the list of accounts, the authorisation between the account and online bank is not yet in place. Please check again a bit later.
More tips for logging in to the online bank
3. Try the mobile banking app DNB Bedrift

  • With the app DNB Bedrift you can easily stay up to date when you’re on the move. Join 100,000 others and give it a try.

    NoteTo be able to log in to the corporate app, you need to have logged in to the full corporate online bank and have completed some finalising steps in your customer profile.

    If you get an error the first time you log in to the app, log in to the online bank first at dnb.no on your computer. Then you can check that you have rights for the account.

    Read more and download the app here.

4. Do I really need an accounting system?

  • The Norwegian Tax Administration recommends using an accounting system for sole trader companies (ENK). This can give you a good overview of income and expenses, as well as help you create and send invoices.

  • From 2023, most sole trader companies must deliver via an accounting or annual settlement program.

  • Check out more information at The Norwegian Tax Administration

  • As a new customer of DNB, you get the accounting app DNB Regnskap Mini at no extra cost for 12 months.

Activate DNB Accounting now

Get started with the accounting app DNB Regnskap Mini

As a new customer, you get access to DNB Accounting Mini – our basic package that is tailor-made for smaller companies.

Activate DNB Accounting today and save time from the first moment. We cover the costs for the first 12 months from when the customer relationship is established.

Activate DNB Accounting Mini now

What you get in DNB Accounting Mini:

When your bank and accounting work together, paying bills and reconciliation will be easier.

  • Invoice and accounting, salary, VAT submission and more
  • 150 free transactions
  • Chat with an accountant on weekdays between 9am-3pm

Everything you get as a customer DNB:

Digital company set-up

Simple registration of the company. Do everything in one place, we’ll do the work for you with Brønnøysund. Here you can also check on the status of ongoing applications.

Account and payments

The monthly price covers domestic payments and payroll up to 30 transactions per payment type per month.

Read more about accounts

Cards

As a corporate customer in DNB, you get one card included (Visa Business). If you want more cards, we have what you need.

Read more about cards

The DNB Regnskap Mini

Our basic package suitable for smaller businesses It’s free the first 12 months, remember to activate.

Read more and activate

Three users to the online bank

If you want to delegate, three users can get access at no extra cost.

Read more about the corporate online bank
DNB MobilbankDownload

Mobile banking app DNB Bedrift

Get a full overview and the bank in your pocket when you’re on the go.

Read more about the app

Get help from the Start-up advisory team

DNB Start-up pilot can help you with the set-up, company structure, business model, financing, networking and marketing

Read more and schedule a meeting

Corporate department

Our advisers at the corporate centre are always ready to help you. You can also see our help pages or use our chatbot Aino.

See more in Help and guidance
Women’s illustration working on PC and a hand holding a mobile

Useful products and services for a good start-up process

Financing

Do you want more liquidity, or do you need a car loan? We help you to take a closer look at your financing needs. 

See our financing solutions
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Your pension

If you have employees in the company, it is required by law that you have a defined contribution pension. Find out what you need to look after your employees in the future. 

See our pension products

Insurance

Having employees also comes with responsibility. With compulsory insurance such as occupational injury insurance, you can stay ahead of the curve. 

Our insurance products

Templates and links

This is where we’ve put together lots of useful tips and advice for companies in the start-up phase.

Read more about starting up
illustration of DNB regnskap on laptop

Do I need an accounting program?

The Norwegian Tax Administration recommends using an accounting system for sole trader companies (ENK). This can give you a good overview of income and expenses, as well as help you create and send invoices.

As an ENK, you now get the accounting app DNB Regnskap Mini at a reduced price. Remember to activate it during the first 12 months. If you choose not to use this, you do not need to do anything.

See our price list for more information (website in Norwegian only).

Would you like to hold an advisory meeting for your business?

Image of two of our start-up advisers sitting in front of a computer and smiling

We want you to succeed with your business. That’s why we have advisors who are ready to chat with you. With us, you can get non-binding help on, for example:

  • Starting up and growth
  • Financing
  • Your pension
  • Insurance
  • Accounting

Fill out the information and you will be contacted by one of our advisers.

Choose a subject and schedule meeting

Contact our customer service centre

Customer service staff

If you need help, you can contact us on 915 04800 from 8am–8pm Monday to Thursday, Friday 8am-6pm and Saturday 10am–3pm

Our chatbot Aino is available to help you at any time of day.

Questions and answers

Do I need an accounting program?

The Tax Administration recommends that you use an accounting program – this makes the tax return easier and has many advantages.

Sole proprietorship?

From 2023, most sole trader companies must deliver via an accounting or annual settlement program.

Limited company or responsible company?

It is then a requirement to use an accounting or annual settlement program to submit the tax return.

In brief: An accounting program helps you keep track of finances and makes reporting easier.

Check out more information with the Norwegian Tax Administration

What is banking integration?

Automate the accounting process

  • When banking and accounting talk to each other, you’ll save a lot of time on paying bills and doing reconciliations.
  • Bank integration is a process where you connect your accounting system to your bank accounts to automate and simplify the accounting process.

How does it work?

  • Banking integration usually involves establishing a direct data connection between the accounting system and the bank, which gives the company access to transaction information and account balances.
  • With banking integration, your business can easily and quickly transfer transaction data from bank accounts to the accounting software without having to manually enter the information.

Read more about banking integration here.

How can I create an eFaktura (eInvoice)?

eFaktura (eInvoice) for businesses is not quite the same as you may be familiar with for private use. As a recipient of eFaktura as a company, you are registered in a registry called the ELMA register. When you are registered here, all future senders will send the invoice as eFaktura.

Read more and order eFaktura (eInvoice)

Why can't I find my account?

When you log in for the first time, you will be asked to indicate who will have access to the account. Don’t see your account? It may be that your user need rights for this account.

You can check this by going to Administration -> Accounts. Here you will see everyone who has access to online bank and can click to see what rights they have. Select the account the user should be able to "see" or "register".

How can I give my accountant access?

To give the accountant access to your accounts, it is normal procedure to use a power of attorney. You can choose to give just read-only access, or whether the account can be loaded into an online bank for an accountant.

How to do it:

  1. Select Administration in the main menu. Under the Buy and order tab, select Give/Get account authorisation
  2. Fill out the information about the proxy and principal, the accounts the company will have authorisation to access, and which rights will be included in the authorisation.
  3. Choose whether the agreement should be signed with eSigning or manually. We recommend eSigning with BankID for the quickest process.
  4. eSigning is sent out after one working day and the authorisation is ready one working day after the signing is complete.

Read more here

How can I give others access to the corporate online bank?

Please note that only administrators can create users.

  1. Select Administration in the main menu. Under the Buy and order tab, choose “New, change, delete user”
  2. You now have four options. Tick “I’m an administrator and want to add a new user”
  3. Enter the national identity number, the name of the user and your contact information
  4. Once the user has been created, you need to assign rights to the user.

See the procedure for rights

How do I get started using OCR/KID (Customer ID)?

Invoicing with KID (Customer ID) (OCR agreement) is suitable for companies that issue so many invoices that reconciliation of accounts becomes time consuming. The way the solution works is that you send your customers an invoice with a KID number which identifies the customer and what the payment is for.

The solution is suitable for all businesses, irrespective of size and customer structure.

Read more and order invoicing with KID (Customer ID)

How do I open a new account?

A user with the user type orderer You can easily open an account in the online bank.

  1. Go to the menu option Administration - Open account. Select the account type you wish to open
  2. Under Affiliation and name you select the organisation number the account should be connected to
  3. Under Optional account name you can give the account a customised name that will be visible in the online bank
  4. Check that the address that automatically appears is correct, and change this if you’d prefer another address
  5. Click “Next”, tick to accept the terms and conditions. . Select “Open account”
  6. The account is now open. It is ready for use the next working day.

Tips! Remember that you need to assign yourself and other users rights to the new account before it’s visible and can be used.

How to get rights to accounts

Tips and tricks for online banking