Questions and answers about what the travel insurance policy covers and does not cover in case of specific events and travel advice from the Norwegian Ministry of Foreign Affairs.
The Norwegian Ministry of Foreign Affairs issues travel advice when Norwegian authorities believe it is not safe to travel to or stay in a specific country or area. The reason for the travel advice is usually war or unrest in a country, but there may also be natural disasters or health-related travel advice, for example in connection with pandemics.
You’ll find countries with travel advice on the Norwegian government’s website. You’ll also find useful travel information for all other countries. Travel information is not advice like travel warnings, but can still contain useful information you need when traveling.
The travel insurance policy does not cover you for trips to areas that the Norwegian Ministry of Foreign Affairs advises against travelling to or staying in. This is why you are covered by cancellation insurance in the travel insurance policy, which gives you a refund if you need to cancel a trip as a result of travel advice from the Norwegian Ministry of Foreign Affairs. The trip must not have been subject to travel advice at the time of booking or payment.
The travel insurance policy also covers evacuation while travelling if you are in a country or area when it becomes subject to travel advice.
You can easily report your claim online.
SOS International is our 24-hour emergency centre. Call +47 22 96 50 45 for help.
What help can I get?
The Norwegian Ministry of Foreign Affairs has updated travel advice for Israel and Palestine
Are you in Israel or Palestine now, or have you booked a trip to these areas? Read what you should do fremtind.no.