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eFaktura (eInvoice)

Simple and secure way to exchange bills with customers and suppliers.

Woman who is in a meeting with other people
  • Simple and time saving

  • Secure way to receive payment from customers

  • Reduces costs of postage and paper

That’s why eFaktura (eInvoice) makes sense

eFaktura (eInvoice) makes it easier to receive and pay invoices in the online bank. The invoices are saved in the online bank. You can easily search for invoices and a send copy to customers. You don’t need to be worried that the invoice might be received by the wrong recipient.

eFaktura (eInvoice) lets you streamline the invoicing process and ensures the customer can pay you faster and securely.

Would you like to receive eFaktura (eInvoice) in the online bank?

With eFaktura (EHF) you can pay an eFaktura in the internet bank, and you’ll be notified by email and in the internet bank when you receive it. This makes it easier to remember to pay the bill.

Do you send or receive a large number of invoices every month?

eFaktura (eInvoice) on file is integrated into the finance system and is a time-saving solution where you can exchange invoices together with customers and suppliers. This streamlines invoice handling, and the incoming payment information is updated automatically.

See price list

Read more about receiving eFaktura (eInvoice)

eFaktura (eInvoice) in the online bank

Ideal for businesses who want the invoices to be prepared in the internet bank for payment, and who want electronic copies of the invoices for a minimum of 16 months. The company thereby avoids receiving paper invoices.

Standard solution:

  • Receipt of invoice in the online bank
  • Invoice archive for 16 months (digital invoice filing system)
  • Supplier register
  • Notification of new invoices in online bank.

Optional:

  • Invoice archive for 10 years
  • Notification of new invoices by email
  • Scanning of paper invoices for receipt in the online bank.
Receive eFaktura (eInvoice) on file

File receipt is ideal for businesses who want electronic invoices on file, and automatic bookkeeping for all invoices.

Standard solution:

  • Receipt of electronic invoices on file
  • Invoice archive for 16 months (digital invoice filing system)
  • Presentation template for incoming invoices
  • Supplier register

Optional:

  • Invoice archive for 10 years
  • Scanning of paper invoices for electronic receipt
  • Recipient-specific invoice template

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eFaktura (eInvoice) FAQ

How can I get started using eFaktura (eInvoice)?

Order eFaktura (eInvoice) by using the buttons on this page. Note that you must log in to the online bank in order place an order.

Feel free to contact us by phone or chat for advice on eFaktura.

Transition from eFaktura 1.0 to eFaktura 2.0

eFaktura 1.0 will be phased out on 1 December 2021. Find out more about the transition

I have been requested by the government to send an eFaktura (eInvoice), what should I do?

eFaktura can be issued in the online bank or from your accounting system, if it’s set up for this.

Get in touch with us by phone or chat for more advice and guidance.

What does eFaktura (eInvoice) cost?

Price list

How can I issue an eFaktura (eInvoice) in the online bank?

Using Webfaktura you can create and send single invoices in the internet bank. The solution doesn’t require any adaptation to the accounting system and is ideal for people who send a smaller number of eFaktura.

The company’s administrator must issue eFaktura (eInvoice) rights before you can use the service.

How does the combination of eFaktura (eInvoice) and AvtaleGiro work for different recipients?

In cases where person A is specified as the invoice recipient, but the AvtaleGiro demand needs to be sent to person B, the following will happen:

  1. A receives a non-payable eFaktura (eInvoice) in the online bank/mobile banking app. This eFaktura contains eFaktura details (invoice specifications).
  2. Person B, who is paying the AvtaleGiro, receives the AvtaleGiro request in their online bank/mobile banking app. This request doesn’t contain eFaktura details for personal privacy reasons.
More questions and answers

Important information about eFaktura (eInvoice)

Transfer to eFaktura (eInvoice) 2.0

On 01.12.2021, the industry decided to phase out eFaktura 1.0, also known as JTTB – ja takk til bestemte (Yes please to the one specified). From 01.03.2024 , only eFaktura 2.0 (JTTA – Always eFaktura) will apply. Payment requests based on eFaktura 1.0 (JTTB – Ja takk til bestemte (Yes please to the one specified)) will be rejected. The change applies to all banks and payment companies that handle eFaktura (eInvoice).

As an issuer and/or submitter of eFaktura (eInvoice) B2C payment demands, you can only send payment requests in the format for eFaktura 2.0. If you still do not use eFaktura (eInvoice) 2.0 for all payment claims, you must contact your ERP supplier/IT department.

What the change means

Approximately 4 million payers who have eFaktura (eInvoice). This means that as an issuer, you reach the vast majority of your personal customers with eFaktura (eInvoice). Payers can opt out of individual issuers.

If a consumer disables a JTTA consent after the change, the consumer (payer) will no longer receive any eFakturas (eInvoices). The issuer must then find other distribution channels to forward invoices to the consumer.

Questions and answers

What is the difference between eFaktura 1.0 and 2.0?

A little history;

In eFaktura (eInvoice) 1.0 an invoice recipient declared themselves active for each invoice issuer in a payment platform (often the online bank or mobile banking app). The solution was also called “Yes please to confirmed/JTTB”.

In eFaktura 2.0 the invoice recipient makes a general acceptance of eFaktura. This solution is also called “Always eFaktura/Ja takk til alle/JTTA" (Yes please to all). After 01.03.2024, we will only have one eFaktura (eInvoice) solution = 2.0.

What happens if I don’t do anything?

If you are still issuing eFaktura 1.0, you must;

  • Contact your ERP supplier if you submit (invoice hotel) and make sure you upgrade to eFaktura 2.0
  • If you are an issuer and submit them yourself, you will need to contact your IT department.
  • If you have upgraded to 2.0, but still send some claims for 1.0, you must wash your customer register so that all eFakturas are sent in 2.0

What happens to claims sent in eFaktura 1.0?

  • The claims will be rejected and you, as the invoicing provider, will receive an error message
  • The requirements must then be sent in a different channel than eFaktura – for example, email or as a letter in the mailbox
Who should the invoicing provider contact if they need help?

If your company is an invoice issuer and is sending invoices in the old format, you should contact your accounting system supplier and/or digital invoice filing system (submitter). If you are an issuer and submit them yourself, you will need to contact your IT department.

If you still need help:

Mastercard Payment Services by email: support-no@mastercard.com or call us on +47 915 04800.

More information can be found on the following pages:
eFaktura for business

Bits

Benefits of eFaktura (eInvoice)

As an issuer you can send the first invoice as eFaktura (eInvoice), and you can also send reminders and debt collection notices. The eFaktura is always sent to the correct legal recipient. eFaktura 2.0 gives your business the potential for an increased volume of eFaktura (currently around 4 million eFaktura recipients have made a general acceptance of eFaktura). Better quality payments, faster incoming payments and increased digitisation – which is good for the environment – are keywords here.

The payer only has to give a general acceptance to receive eFaktura from anyone who can send in the 2.0 format. This means that the payer doesn’t need to sign agreements with each individual issuer and can get eFaktura (eInvoice) from the first invoice – a better customer experience. eFaktura secures prompt payment and the payer can make exceptions to individual issuers.

Can I pay an eFaktura (eInvoice) for people other than myself?

The best solution is for the invoice to be issued to the one who needs to pay it. That is, the invoice should be issued to person A if A is the one who needs to pay. Yes, you can pay an eFaktura (eInvoice) for others if both parties have an account at DNB. You then use an eFaktura (eInvoice) authorisation solution that is available (self-service) in the online bank and in the mobile banking app. There is no common solution in the industry.

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