How can I use Investor Account Services?

How can I access my VPS account online?

Retail - Online banking customer in DNB:

As an online customer in DNB, you will have access to your VPS accounts in the online bank. Under the menu option «Savings and Investments», select Investor account services. When logging in for the first time, you must confirm a user agreement with the Norwegian Securities Depository – Euronext VPS. Once confirmed, you are given access.

Not an online retail customer:

If you are not an online banking customer in DNB, we need to order access to you first. Logging in via BankID or BankID via mobile from your bank. When logging in for the first time, you must confirm a user agreement with the Norwegian Securities Depository – Euronext VPS. Once confirmed, you have been given access.

Corporate:

New customers who order equity trading online will automatically have access to Investor account services. Log into the online bank with your TB ID, select "Other services" and press on "Investor account services". You then activate the service. If you don’t find such a button in your online bank, you’ll need to order access by using the form below (form is in Norwegian):

Order Investor Services for business (NO, PDF)

Send a completed and signed form to the email address: vpk@dnb.no

Access will be created on the existing user ID or we create a new user ID. Logging in via BankID is done by your bank.

How do I change the address on my VPS account?

Normally, the address is updated directly from the National Population Register once a month.

If you would like to make a change separately, for security reasons you will have to notify us of the change of address in writing.

How can I transfer shares from my VPS account?

Annual statements are available electronically when you are logged in to DNB’s online bank.

First log in, then find ‘Investor Services’ as a separate option in the ‘Saving and Investments’ menu. In the Investor account services section, you must then check your mailbox for notifications.

Alternatively, you can log in to the Euronext Securities Oslo (VPS) using BankID

How long does it take to get access to my VPS account?

Yes, you can. Yes, you can. The person who is in need of access must be registered as an authorised user or signatory on your VPS account. Get in contact with our Registrar's Department: vpk@dnb.no

How much does it cost to have a Security Deposit (VPS) account?

It does not cost anything to create or have a VPS account if the market capitalisation in the account is less than NOK 250 000.

If the market capitalisation is, as of 31/12, over NOK 250 000, an annual fee is charged.

For prices, please refer to the current price list.

How can I transfer shares from my VPS account?

As a retail customer, you can make transfers between your VPS accounts via Investor account services. Please note that this does not apply to gift transfers or inheritances.

If you want to transfer your holdings from a VPS account in another bank to a VPS account in DNB, you can fill out and sign a transfer authorisation (form located under terms and conditions).

Companies must submit a written notification.

How long does it take to get access to my VPS account?

Corporate customer

After ordering Investor account services for a business, it takes 1-3 days, depending on whether you are a registered customer or not.

Retail customer 

As an online bank retail customer, you get immediate access Log in with BankID or BankID on mobile from your bank via DNB’s online bank or  euronextvps.no

How long does it take to get access to my VPS account?

Yes, you can select this option when you log in to the online bank and select Investor Services.

Click on your name in the top right-hand corner of the screen, then select ‘Investor Services’ and/or ‘Accounts and rights’, then click the ‘Change’ button. Make the required changes and click ‘Save’.

Please note that Investor account services has its own inbox in the top right corner of the screen next to your name.