BankID

There are certain requirements that are imposed in order to be able to get BankID in DNB:

• You must be a customer of DNB Become a customer here.

• You must be over 12 years of age. For the age group 12–17 years, there are some restrictions. Read more here

• You must have your ID checked in person at a DNB branch.

  Valid identity documents:

  • Norwegian national ID card
  • Passport
  • Norwegian immigrant's passport
  • Travel document for refugees

• You must have a Norwegian national identity number. If you have a temporary social security number (D-number) you can use the login option Without BankID (one-time code from the code device and four-digit personal code).

• You must have an online bank agreement and code device from DNB.

  If you don’t have an online banking agreement, it can be ordered here.

  You can order a code device by clicking on the ‘Settings’ tab, ‘BankID’ and ‘Order a new code device’ in the online bank.

  If you don’t have access to the online bank, you can contact us by phone on 915 04800.

You can create the BankID yourself when logged in to the online bank under Settings and BankID.

• It is possible to create BankID both on a computer/tablet and on mobile (full version).

  If you don’t have access to the online bank, you can log in to the full version on your mobile here.

There are two different login methods using BankID.

• • BankID code device
  • BankID app

  Common to both login methods is that you must also enter your personal password with a minimum of eight characters.

  If you are unsure of which login method you are using today, see here (PDF).

• If you have forgotten your password, you can create a new one in the online bank or in the BankID app.

• Log in to the online bank with the option Without BankID.

• Click on Settings and Change personal password.

• If you prefer not to do it yourself, you can contact us by chat when logged in or phone on 915 04 800.