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Helselos

Are you struggling with health problems or worries? With Helselos, we can help.

Customer service staff
  • Free of charge

  • Guidelines and follow-up

  • Health team with duty of confidentiality

Ask for a conversation with Helselos

You need to log in with Bank ID, and you’ll be contacted within 3 working days

What is Helselos?

Through the company’s insurance policy at DNB, as an employee you get free access to the Helselos service.

If you have any health problems or worries, you’ll have a first conversation with a social worker who can give you professional health guidance and follow-up based on a comprehensive understanding of your situation, regardless of the reason.

Helselos collaborates with an interdisciplinary health team consisting of doctors, physiotherapists, psychologists, career advisers and nurses. Together they will provide you with specialised advice on available measures and possible treatment. All follow-up is done over the phone and is confidential.

DNB explains Helselos

Explanation of Helselos in one minute. If you are struggling with problems and worries, we will help you.

What can Helselos help me with?

  • Identify your need for help
  • Dealing with stress and worry
  • Contact with therapists with the shortest possible waiting time
  • Rights and available offers at NAV
  • Municipal and Public health services
  • Lifestyle changes that can be of help
  • Clarifying expectations between you and your employer

Helselos will be delivered in partnership with Falck.

Are you a manager?

Make your employees aware of this service.

With your employees’ consent, you can contact Helselos on their behalf.

Contact Helselos on behalf of your employees

Helselos FAQ

Do I need a policy number to report a case?

No, you don’t need a policy number to report a case.

Falck will know that your company has access to the Helselos service. If you have health insurance and you know your policy number, you can enter it.

Is my privacy protection safeguarded?

To help ensure that you trust us, we want to be open about how we process your personal data.

Read more about your data protection at DNB here

Sick leave calculator

Do you know how much absence due to illness can cost your business?

Check it out here

Are treatment costs covered?

Helselos does not cover treatment costs.

If needed, you will be given help and guidance to find the fastest treatment within the public health service. If you have health insurance, this will be used for treatment if needed.

Are you a manager?

If you are a manager, you can contact Helselos on behalf of your employees. This requires the verbal or written consent of your employees.

We’ll send an SMS to your employee with an invitation to a survey interview via telephone within a few days.

Helselos has a duty of confidentiality.

Start the process here