BankID app

You must have an active BankID agreement to activate and use the BankID app. You can check this by logging in to the online bank, going to Settings and BankID.

If you see "Information about your BankID", this means you already have BankID. However, if you see What is BankID?, this means you do not have an active BankID agreement. There you will also have the option to set up BankID by following the steps.
See step-by-step guide.

If you cannot work it out yourself, you can contact us via chat or by phone on 915 04 800.

To activate/use the BankID app, it is important that you remember your personal password.

Have you forgotten your personal password?
You can change this in two ways:

• In the BankID app using ID verification.
  See instructions.
• In the online bank by logging in with your personal code and code device. You will then receive a one-time password via SMS and can create a new personal password.

1. Click Log in in the top right corner and enter your Norwegian national identity number.
2. Select BankID.
3. If you have not logged in with the BankID app before, you must click on Select another BankID and then BankID app.
4. Your choice will be remembered for next time.
5. Click on the notification that appears on your phone to open the app. If you have not enabled notifications, you must open the app manually.
6. Approve the request in the app.
7. Go to the login window in the online bank and enter your personal password of at least eight characters.
8. Click on the arrow to log in.

Step-by-step guides with images

Step by step

An outdated version of the BankID app may remain on your phone. Therefore, delete the BankID app, reinstall it and activate the app again.

If you have received a new personal password today, or recently created a BankID agreement, we recommend that you wait one day before attempting to activate the BankID app again.

No, do not throw away your code token even though you can now use the BankID app. You can manage with the app for everyday use, but it is still wise to keep the code token as a backup.

You can only have the BankID app activated on one device at a time. If you have a new phone, the app must be activated again.

See how to get started with the app