Do you want to block your BankID? Read more
Having trouble logging in or unsure about something?
Click Log in in the right corner and enter your national identity number.
Select BankID.
If you have not logged in with the BankID app before, you’ll need to click Select another BankID and then BankID app.
The choice will be remembered for next time.
Click on the notification that appears on your phone to open the app. If you don’t have notifications turned on, you’ll need to open the app yourself.
Authorise the request in the app.
Go to the log in window in the online bank and enter your personal password consisting of at least 8 characters.
Click on the arrow to log in.
Have you forgotten your personal password?
Click Log in in the right corner and enter your national identity number.
Select BankID.
You can log in with BankID in two ways. To switch between the two methods, click Select another BankID.
With code device:
With the BankID app:
Click on the arrow to log in.
Have you forgotten your personal password?
How to create a new personal password for BankID 2:13 min
Click Log in below and enter your national identity number.
Enter your 4-digit personal code in the top field.
Enter the 6-digit one-time passcode from the code device into the next field. If you are a corporate customer, enter the first 6 digits from the code device.
Click Log in.
Remember that your old code device will be blocked when you order a new one.
You can order a new code device via the link below or by logging in to the online bank and starting a chat with us.
If you cannot log in, you can contact us on +47 915 04800 and we’ll help you.
Tips
For shipping code devices abroad, you may have to pay customs fees
If you have any other login options than BankID you can log in to the online bank and get a single-use password sent by text message.
If you don’t have any other login options, you can call us on +47 915 04800 and we’ll be happy to help.
How to create a new personal password for BankID 2:13 min
You must have an online banking agreement in order to log in. The online bank gives you a full overview of your finances, and you can perform banking services quickly and easily. When you order an online bank agreement, you also get access to our mobile banking app.
BankID app will replace BankID on mobile.
Download BankID app for iPhone or BankID app for Android. You must have iOS 12/ Android 6 or later.
Tips
BankID on mobile will be gradually phased out and replaced by an app. This means that if you buy a new mobile, change subscriptions or SIM card, you will also lose access to BankID on mobile.
In order to use the mobile banking app, you need to have an online banking agreement. If you already have access to online banking, you can skip this step.
Search for “DNB Mobile Bank” in the Google Play or App Store.
Download the app.
Open the app and press “Get started”.
Log in with BankID app, code device or Without BankID.
Before logging in, you can check out this guide:
Log in to the online bank using “Without BankID”
Go to “Settings” and select “BankID”.
Read the information and follow the steps.
BankID on mobile is being replaced by the BankID app.
BankID app is a digital alternative to the code device which makes logging in with BankID even easier and more secure.
Tips
From and including 1 September 2022, BankID on mobile will gradually be phased out and replaced by an app. This means that if you buy a new mobile, change subscriptions or SIM card after 1 September, you will also lose access to BankID on mobile
BankID is a personal and simple form of electronic proof of identity for secure identification and signing online. BankID can be used across the banks you have accounts with, and as a sign-in option on most public websites. BankID is offered by banks in Norway and is based on a common infrastructure that has been developed collectively by the banking industry.
Can I have multiple BankIDs?
You can create a BankID in every bank that you have a customer account with. However, one BankID is enough as it can be used across banks and merchants.
Your BankID is personal
Your BankID is personal and may not be moved or otherwise transferred to or used by anyone other than you. Passwords, personal codes and other security procedures must not be disclosed to anyone, not even the police, the bank or household members.
BankID app is a digital alternative to the code device which makes logging in with BankID even easier and more secure.
A D-number is a temporary identity number that is ordered through the Norwegian Tax Administration.
You need a Norwegian identity number (D-number or national identity number) to become a customer of DNB, but unfortunately it is not possible to get a BankID with a D-number.
If you suspect that someone has become aware of your BankID password, you should change the password immediately.
You can do this by logging in to the online bank, then selecting Settings – Bank ID – New password. You can also block your BankID if you suspect that someone has taken control of it.
If you need urgent help blocking BankID, you can call us on +47 915 04800 and we’ll help you.
A code device is a physical device you use along with your personal password or personal code when logging in to the online bank.
You’ll find the inbox in the desktop version of the online bank. Log in and click on the green information icon at the top right.
Here you’ll find help and guidance about our payment services
Here you’ll find questions, answers and tips about accounts and administrator access.
Help and guidance and other useful tips about cards and pin codes.
Here you’ll find descriptions of services that do not require using the Internet.